Our Privacy Policy
RidgeWey Ltd, 93 Queens Road, Weybridge, KT13 9UQ
01932 366 606 studio@ridgewey.com
RidgeWey is committed to respecting and protecting your privacy and we want to be clear about the data we collect, how we use it and your right to control that information.
The information that you share with us enables us to provide a service to you. We collect this information through enquiries on this website, telephone, electronic or written correspondence. We may ask you for certain personal information such as your name, telephone number, email address and private or business address as well as information that relates to the product or service you are enquiring about.
We will use your personal details to provide you with the information that you have requested from us. This website complies with all UK national laws and requirements for user privacy.
To provide our services we may need to pass your details onto other organisations, these include other businesses we work with. In these circumstances we will ensure your data is properly protected and is only used in accordance with this policy.
From time to time we may wish to contact you with news and information about RidgeWey that may be of interest to you.
Data Security and protection rights
RidgeWey is governed by the data protection laws in the United Kingdom and takes all reasonable precautions to keep your personal information secure. Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at studio@ridgewey.com if you wish to make a request.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions and privacy policies held by each social media platform respectively.
Users are advised to use social media platforms wisely and to communicate and engage upon them with due care and caution in regard to their own personal details and privacy. This website nor its owners will ever ask for sensitive or personal information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by email or telephone. Contact details can be found on this website.
Changes to our Privacy Policy
We may change this Privacy Notice from time to time by posting the updated version of the Privacy Policy on this website. We encourage you to visit frequently to stay informed about how we use your personal information.
Privacy policies of other website
The RidgeWey website contains links to other websites. Our privacy policy applies only to our page, so if you click on a link to another website, you should read their privacy policy.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us or you can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk